1. Peace of mind

The travel services we provide are protected by the California Travel Restitution Corporation, we also follow the guidelines and have maintained an AAA rating with the Better Business Bureau. We are registered as a California seller of Travel number 2050765-40. If you prefer, you can purchase and protect your vacation with insurance coverage we provide through Travel Guard, America's largest travel insurance company.

2. Knowledge and Service

We are certified Mexico and Hawaii specialists, in addition, our travel consultants frequently visit the destinations, stay at the hotels, travel on the airlines and use the services we promote, so you can receive correct and up to date information on your next vacation.

We enjoy our job and it reflects on the customer service we provide when you call our office. Our ability to customize any individual or group reservation for incentives, leisure, non-profit and weddings has created a large portfolio of clients ranging from individuals to small families and large corporate groups.

3. Price Guarantee

We have negotiated exceptional contracts with commercial airlines, hotels and ground handlers to offer you quality vacations at affordable prices. However, before we provide a quote, we compare all major tour operators from your departure city. We will always offer you the lowest price at a discount price.

Our high volume, destination expertise and quality of service have earned us the distinction of being the only agency with production in California that belongs to the prestigious Funjet Vacations 500 club and and a proud Apple Vacations Premium agency.

4. Product Content

We suggest that you start on our specials page where you can find thousands of weekly specials to all of our destinations. There are vacation package, hotel and airfare hot deals for any budget. We have created destination and hotel descriptions so you can find information and photos to help you decide where to go.

5. Easy reservation process

After you view our specials, call our office toll free 877 378 2140 or request a quote online. If you like the price we offered you, simply provide us with the passenger's names and we will place a courtesy hold for 24 hours. We are aware that in most cases you need to discuss it with you fellow travelers.

Once you are ready to purchase, we will send you a confirmation in writing to your any e-mail address or fax number. We only require $175 per person deposit to guarantee you reservation and the balance is due 45 days before your departure date. In some cases when the airfare portion of your package will price lower with a published fare, the ticket cost will have to be paid upfront to guarantee the price. If you prefer to pay a deposit only, our agents will be glad to inform you what the price difference will be.

SunMex Vacations Terms and Conditions